Privacy policy
Privacy Policy
City Playlist Privacy Policy
Last updated: 2026-06-13
Tusils (“we,” “our,” or “us”) operates City Playlist.
This Privacy Policy explains how we collect, use, and protect information when you use City Playlist, our websites, and related support channels.
Information we may collect
We may collect information necessary to operate, secure, and improve City Playlist, including:
- Account and authentication information, such as email address and sign-in provider information.
- App and device information, such as device type, operating system, app version, crash logs, diagnostics, and usage events.
- Place, search, route, and preference information that you provide or generate while using the service.
- Support communications, including messages you send to support@tusils.com.
- Approximate location or place-related information when needed to provide route, discovery, map, or recommendation features.
We do not intentionally collect sensitive personal information unless you choose to provide it in a support request or other communication.
How we use information
We use information to:
- Provide, operate, and improve City Playlist.
- Support account sign-in and authentication.
- Generate place, route, and recommendation experiences.
- Respond to support, privacy, and data deletion requests.
- Monitor service reliability, security, abuse prevention, and diagnostics.
- Comply with legal obligations.
Third-party services
City Playlist may use third-party service providers for authentication, hosting, database services, email delivery, maps/place lookup, diagnostics, security, and analytics.
These providers may process information according to their own privacy policies and our service configuration. City Playlist does not sell personal information.
Provider data
City Playlist may use third-party place, map, and provider data to support route and discovery features. Provider availability, accuracy, and results may vary.
Data retention
We retain information only as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, maintain security, and support product operations.
Data deletion
City Playlist users may request account or data deletion by contacting:
support@tusils.com
Please include the email address associated with your account and a short request such as “Delete my City Playlist account and related data.”
We may ask for additional verification before processing deletion requests to protect account security.
Children
City Playlist is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International users
Your information may be processed in countries where we or our service providers operate.
Contact
For privacy questions, support requests, or data deletion requests, contact:
support@tusils.com